New Neighbours Settlement Support

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What we offer                              Refugee.jpg


Lutheran Community Care New Neighbours Settlement Support (formerly Refugee Services and New Settler Services) offers a range of services to assist new arrivals confidently participate in the wider community as soon as possible after arrival.

We are committed to providing our clients with a high quality service that includes:

  • Culturally appropriate support provided by experienced staff
  • Services conducted in the client's language utilising bi-cultural workers and interpreting services
  • Strong, established relationships with new arrival communities
  • Services delivered in a safe and friendly environment
  • Wrap-around service provision through cross-referral and collaboration with other LCC programs and referral to appropriate services.

Who can use our services

We can help you if you:

  • are a new arrival from a refugee background who has been in Australia for less than five years and has exited the HSS program
  • are a recent migrant on a visa type which meets our service criteria
  • are living in metropolitan Adelaide.

Our service

We provide:

  • Assistance for all migrants, including people from refugee backgrounds
  • Translating and Interpreting Services for non-English speaking arrivals
  • Casework - information, advocacy and referrals to other services
  • Specialised support for isolated women from a refugee background
  • An Afghan youth engagement program
  • A mentoring program for new arrivals
  • Group activities (for example computer classes and craft groups)
  • Information about life in Australia
  • Information about mainstream services
  • An internet and computer hub
  • Volunteering opportunities
  • Preperation to participate in an Australian work or business environment

Settlement Grants Program (SGP)* Services Provided at Marion

  • Casework: Our Caseworker provides information and support to SGP eligible clients to successfully settle into the community who are resident in suburbs south of Adelaide. Bi-lingual caseworkers are available.
  • Women at Risk: This program provides support to vulnerable women at risk who are resident in suburbs south of Adelaide. Women are linked into community services close to where they are living to facilitate their independent access to local support systems.
  • Life Skills Information Sessions: A series of information sessions which aim to provide appropriate settlement information.
  • Document help: This service assists clients to understand and to deal effectively with household communications from official sources.
  • Networking with service providers: This program enables the Settlement Support worker to link with mainstream service providers in the area in order to enable all services to provide a coordinated program for the clients.

*SGP: The Settlement Grants Program is an Australian Government program which provides support to humanitarian entrants and some other visa holders in their first five years of settlement in Australia.

To make an appointment

To make an appointment or referral, or for more information regarding these programs contact LCC New Neighbours Settlement Support at Blair Athol office:

Blair Athol & Marion
Tel: 08 8269 9300


LCC New Neighbours Settlement Support is delivered from a range of metropolitan locations which are easily accessible by public transport.


LCC New Neighbours Settlement Support is funded by:

  • Australian Government Department of Social Services through the Settlement Grants Program
  • Lutheran Community Care