Financial Counselling

A Financial Counsellor is a person who can assist you with a range of services relating to personal finances. These include providing information and assistance about:

  • Financial rights and responsibilities
  • Budgeting and money management
  • Negotiating with creditors and others
  • Debts and the debt recovery processes
  • Hardship applications if your situation has changed
  • Insolvency and bankruptcy options.

Financial Counselling is an opportunity to have a free and confidential chat with a qualified person about your finances.

We provide financial counselling at the following locations.

Alice Springs

Alice Springs - Lutheran Community Care, 55A Gap Road Alice Springs
Monday-Friday, 9.00am-4.00pm
Tel: 08 8953 5160


To make an appointment at any of the following locations please call 08 8269 9300:

Blair Athol - Lutheran Community Care, 309 Prospect Road Blair Athol

Davoren Park - Peachey Place Living Skills Centre, 20 Heytesbury Road Davoren Park
Monday and Friday

Ingle Farm - Ingle Farm Primary School, Cnr Montague Rd and Belalie Rd Ingle Farm

Salisbury - Good Money, 58 John Street Salisbury

Barossa and Gawler

To book an appointment in Nuriootpa or Gawler please call 08 8562 2688:

Barossa - Lutheran Community Care, 26 Second Street Nuriootpa

Gawler - Zion Lutheran Church, 22b Cowan Street Gawler
Tuesday, 9.30am-12.00pm 


To make the most of your appointment please bring the following with you to your appointment:


  • Driver's licence or
  • Centrelink card

Income details:

  • Salary/wage pay slips 


  • Gas
  • Electricity
  • Water or Council Rates
  • Store accounts or credit cards
  • Rent or mortgage
  • Telephone and mobile
  • Loan contracts
  • Bank statements
  • Letters of demand
  • Court actions
  • Fines


  • Groceries
  • Take away food
  • Transport
  • Rental items



Insolvency and Trustee Service Australia (ITSA)

In order to make essential information about personal insolvency and ITSA’s services more accessible, ITSA now has a range of information available in languages other than English.

Their recently translated products will make it easier for people from culturally and linguistically diverse backgrounds to access information. 

The following publications are now available in Vietnamese, Korean, Traditional Chinese, Simplified Chinese, Turkish, Greek, Italian, Arabic and Spanish

• PPSR fact sheet

• Your options to deal with unmanageable debt fact sheet

• Voluntary bankruptcy information (page 11 – 20) (an excerpt from the booklet Personal Insolvency Information for Debtors)

• Prescribed information – your options to deal with unmanageable debt

• Complaints handling procedure fact sheet

• Resolving complaints about trustees and administrators fact sheet

• Client Service Charter